Frequently Asked Questions about BoardLink

What is BoardLink?

BoardLink is a new corporate governance board portal developed by Thomson Reuters-Accelus. This user-friendly and multi-functional tool will be used to provide Directors College (DC) participants with electronic access to course material. Starting in September 2013, The Directors College launched BoardLink (available as a web-based app or iPAD app) for all DC programs.

How do I get set up with OnePass access to BoardLink?

A registration key (link) will be sent to each individual user in the pre-reading email alert from The Directors College. This will allow the user to create or use an existing OnePass account to access BoardLink.

Click here for OnePass Account Setup Instructions.

How do I know whether or not I already have a OnePass account?

When you click the link provided to you to create your OnePass account, the system will look for a match to your email address. If an existing OnePass account is identified, it will prompt for your OnePass password to update your account to include BoardLink.

Users may also click the Check to see if I have a OnePass Account link on the OnePass sign on page for BoardLink.

Can I create a OnePass account on the BoardLink iPad App?

OnePass accounts cannot be created within the BoardLink iPad application. You must utilize an Internet browser via your iPad or computer.

What if I forget my OnePass Username and/or Password?

Click the Forgot my username or password link on the OnePass BoardLink sign on page. Follow the instructions to reset the username and/or password (refer to the OnePass Password Quick Tips document).

Can I change my username or password at any time?

Users may change their OnePass information by clicking the Update my OnePass account link on the BoardLink OnePass sign on page.

How do I log on to the Boardlink iPad app using OnePass?

Tap the OnePass button on the BoardLink iPad app sign on page then enter your OnePass username and Password, tap Sign On.

Where can I view the User Guide for BoardLink?

The current version of the User Guide is available in BoardLink. Please login to BoardLink using your OnePass Account and the user guide will be available under Help in the main navigation bar. View navigation steps.

How do I learn to use the different functions available in BoardLink?

Thomson Reuters-Accelus has created a training video for iPAD app users and a training video for web app users. We encourage you to watch the video of the app you intend to use and to familiarize yourself with the BoardLink dashboard and features.

How do I contact BoardLink for support?

Please contact BoardLink’s 24/7 Customer Support at 1-866-569-3745 or boardlinksupport@thomsonreuters.com should you need assistance. When you contact Customer Support you will be asked for the company code word which is “Gold Standard”.

What our graduates say?

“The Directors College experience has been nothing short of exceptional, with immediate benefit within the boards on which I serve. Undoubtedly, this program supports its brand of being the gold standard in board governance effectiveness. Of particular benefit was the opportunity to share the learning experience with colleagues within their various roles at the boardroom table. I have developed an enriched knowledge base from which to draw, as well as an enhanced quality network. Without hesitation, I recommend this program, and congratulate its faculty and staff for its commitment to excellence within its mandate.”

Silvia Martini, Vice-President, Interlink Research Inc.

“I performed a significant amount of research when selecting an option for advanced governance education. All of my research pointed to The Directors College. Being the only university accredited program was important, but more important, was that the faculty has an amazing balance of academic and professional background. No other program offers such a unique and high learning environment – the perfect balance of academia and real examples. The experience is demanding and allows you to generate a vast networks of peers who are dedicated to raising the bar on governance – truly the gold standard.”

Daniel Johnson, B.Comm, C.Dir., Chief Executive Officer, Innovation Credit Union

“The Chartered Director program provided me with a solid foundation in governance which built my confidence to comprehensively serve as a director. The exceptional content and educational process enhanced my curiosity, courage and ability to ask the right questions on crown, non-profit and corporate boards.”

Victor T. Thomas, C.Dir., H.R.C.C.C., Vice Chair, SaskEnergy

“I thought the entire program was very well developed and comprehensive. You never know what to expect when you sign-up for these programs and this exceeded my expectations and was a great learning opportunity.”

James Scongack, C.Dir., Vice-President of Corporate Affairs, Bruce Power LP

“I found the Chartered Director Program to be an excellent forum to understand how strong governance complements effective management. The ability to create and execute an effective strategy is significantly enhanced by a robust process inclusive of board engagement where the right questions are asked and expected outcomes are identified. I truly enjoyed the setting which fostered a strong level of interaction that was supported by quality presentations and material. As CEO of a Shared Service Organization set to deliver benefits to its members, I see the advantage of having a number of our board members participating in this program.”

Tony Di Emanuele, MBA, C.Dir., President and CEO, Mohawk Shared Services

“A strong board needs a combination of industry knowledge and sound judgement. You need people able to challenge one another, but in a productive environment. The Directors College provides skills, perspectives and tactics to drive value as an effective and successful board member. As a graduate of the Chartered Director Program, I found The Directors College an excellent survey of the critical issues and developing trends of today’s corporate environment. I highly recommend The Directors College.”

The Honourable John Manley, P.C., O.C., C.Dir., President & Chief Executive, Canadian Council of Chief Executives and former Deputy Prime Minister of Canada

“The changes that impact corporate governance are establishing a pattern of increased accountability for the delivery of long-term value to customers, shareholders, employees and society. Proper corporate governance is now being defined to include knowledge of critical elements such as risk management and the measurement of strategic performance. At the end of the day, each board will be judged on its ability to effectively deliver value, rather than on its structure. The Directors College innovative program fills a unique and important gap in providing knowledge and insight as to how this expectation can be met. CMA Canada is pleased to be a sponsor of this timely initiative.”

Steve Vieweg, C.Dir., CPFA (Hon), FCPA FCMA, CEO, CPA Western School of Business

“As an organization focused on educating corporate secretaries, the CSCS believes in furthering the potential of board members to better contribute to building effective governance structures. Given the key role of directors and corporate secretaries in applying proper boardroom practices, corporations need to ensure that these individuals meet a professional standard. The Directors College curriculum covers all the formal regulatory issues for directors and also addresses the informal skills of building effective and appropriate relationships with senior management. We see significant benefits to this program and CSCS is pleased to endorse it.”

Lynn Beauregard, President, Canadian Society of Corporate Secretaries

The Directors College has developed a director education program which goes well beyond the fundamentals to address the structures and the behavioural components of principle-based governance. I am proud to be associated with the Directors College and I am honoured to lend my name to the College’s graduate award.

Gilbert Bennett, Director and Former Chairman of the Board, Canadian Tire Corporation Limited